New-Tricks GDPR Privacy Policy
1. Introduction
New-Tricks ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our dog training services.
2. Data We Collect
We may collect and process the following types of personal data:
· Name, email address, phone number, and postal address
· Information about your dog (e.g., name, breed, age, behaviour issues)
· Payment details (if applicable)
· Any additional information you provide through contact forms, emails, or consultation bookings
3. How We Use Your Data
We use your personal data for the following purposes:
· To provide and manage our dog behaivour services
· To communicate with you regarding appointments, inquiries, and updates
· To process payments and issue invoices
· To improve our services and website
· To comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on at least one of the following legal grounds:
· Your consent (e.g. filling out contact forms)
· Performance of a contract (e.g., booking consultation sessions)
· Legal obligations (e.g., record-keeping for tax purposes)
· Legitimate interests (e.g., improving our services and responding to inquiries)
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Data Sharing
We do not sell or rent your personal data. However, we may share it with trusted third parties, such as payment processors or IT service providers, strictly for operational purposes.
7. Your Rights
Under GDPR, you have the following rights:
· The right to access, rectify, or erase your personal data
· The right to restrict or object to processing
· The right to data portability
· The right to withdraw consent at any time
· The right to lodge a complaint with a supervisory authority
8. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.
9. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
New-Tricks
deb.bennison@gmail.com
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: January 2025